1. Introduction
Cryptoknight Academy is operated by Cknight Pte. Ltd. (“CryptoKnight Academy”, “Cknight”, “we”, “us” or “our”).
We respect your privacy and are committed to protecting your personal data in accordance with the Personal Data Protection Act 2012 of Singapore (“PDPA”).
This Privacy Policy explains how we collect, use, disclose, store and protect your personal data when you interact with us, register for our programmes, use our websites, attend our classes, join our communities, submit forms, or engage with our products and services.
By providing your personal data to us, you consent to the collection, use and disclosure of your personal data as described in this Privacy Policy.
2. Personal Data We May Collect
We may collect personal data including, but not limited to:
Name
Email address
Mobile number
Country of residence
Payment and billing information
Course registration details
Programme attendance records
Student portal or community access information
Feedback, survey responses or testimonials
Photos, videos or recordings where you have participated in our classes, interviews, testimonials or marketing activities
Website usage data, cookies, IP address, browser type and device information
Social media profile information, where you interact with us through social media platforms
Any other information you voluntarily provide to us
3. How We Collect Personal Data
We may collect your personal data when you:
Register for our masterclasses, courses, mentorship programmes, webinars or other services
Submit an enquiry form, registration form, feedback form or survey
Make payment for our products or services
Communicate with us through WhatsApp, Telegram, email, SMS, phone calls, social media or other channels
Join our online communities, student portals or learning platforms
Visit our websites, landing pages or advertisements
Participate in testimonials, interviews, surveys, photoshoots or video recordings
Interact with our staff, trainers, mentors, representatives or business partners
Provide your personal data to us through any other means
We may also receive personal data from third-party platforms and service providers, including payment processors, advertising platforms, CRM systems, analytics tools, referral partners and business partners.
If you provide us with personal data belonging to another person, you confirm that you have obtained their consent to disclose their personal data to us.
4. How We Use Your Personal Data
We may use your personal data for the following purposes:
To process your registration for our programmes, courses, webinars or services
To provide access to our classes, student portals, communities, materials and support channels
To contact you regarding your enquiry, registration, purchase or participation
To send administrative updates, reminders, confirmations and service-related messages
To process payments, invoices, receipts and transactions
To provide customer support and respond to questions, feedback or complaints
To manage student records, programme access and course participation
To conduct surveys, gather feedback and improve our services
To analyse business performance, customer engagement and marketing effectiveness
To send you educational content, updates, promotions, programme information and marketing communications
To personalise advertisements, recommendations and communications
To create, publish and use testimonials, photos, videos or recordings for marketing, training, educational, social media or publicity purposes, where applicable
To maintain the security of our systems, platforms and communities
To comply with applicable laws, regulations, legal obligations or requests from authorities
To protect our rights, enforce our agreements, prevent fraud or resolve disputes
For any other purpose reasonably related to the above
5. Disclosure of Personal Data to Third Parties
We may disclose your personal data to third parties where necessary for our business, operational, marketing, legal or administrative purposes.
These third parties may include:
Payment processors
CRM and marketing automation platforms
Email, WhatsApp, SMS and communication service providers
Advertising platforms such as Meta, Google, TikTok or other media platforms
Website hosting, analytics and tracking service providers
Student portal, course hosting and learning management platforms
Video hosting, webinar and livestream platforms
Trainers, mentors, staff, contractors and service providers
Professional advisers such as lawyers, accountants, auditors and consultants
Business partners, affiliates or referral partners
Government agencies, regulators, courts or law enforcement agencies, where required by law
Any other party to whom you authorise us to disclose your personal data
We will take reasonable steps to ensure that third parties who handle your personal data protect it and use it only for the purposes for which it was disclosed.
6. Marketing Communications
We may contact you through email, SMS, WhatsApp, Telegram, phone calls, social media, online advertising or other communication channels to share educational content, updates, offers, invitations and information about our programmes, products and services.
You may opt out of marketing communications at any time by following the unsubscribe instructions in our messages or by contacting us directly.
Please note that even if you opt out of marketing messages, we may still contact you for administrative, transactional or service-related matters.
7. Cookies and Website Tracking
When you visit our websites, landing pages or digital platforms, we may collect technical information such as your IP address, browser type, device type, pages visited, time spent on pages, referral sources and interactions with our content.
We may use cookies, pixels, tags and similar technologies for:
Website functionality
Analytics and performance tracking
Marketing attribution
Retargeting advertisements
Improving user experience
Measuring campaign effectiveness
You may disable cookies through your browser settings. However, some parts of our websites or online services may not function properly if cookies are disabled.
8. Overseas Transfer of Personal Data
Some of our service providers, platforms, storage systems or business partners may be located outside Singapore.
Where your personal data is transferred outside Singapore, we will take reasonable steps to ensure that the recipient provides a standard of protection comparable to the protection required under Singapore’s PDPA.
9. Protection and Security of Personal Data
We will make reasonable security arrangements to protect personal data in our possession or control from unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks.
These measures may include:
Restricting access to authorised personnel only
Using password-protected systems and access controls
Storing information in secure digital systems
Training staff and representatives on data protection responsibilities
Working with reputable third-party service providers
Reviewing our internal processes from time to time
However, no method of transmission over the internet or electronic storage is completely secure. While we take reasonable steps to protect your personal data, we cannot guarantee absolute security.
10. Accuracy of Personal Data
You should ensure that all personal data provided to us is accurate, complete and up to date.
If your personal data changes, please inform us as soon as reasonably possible. We will not be responsible for consequences arising from inaccurate or outdated information that you have provided to us.
11. Retention of Personal Data
We will retain your personal data for as long as necessary to fulfil the purposes for which it was collected, or as required for legal, business, accounting, operational or compliance purposes.
When personal data is no longer required, we will take reasonable steps to delete, destroy or anonymise it.
12. Access, Correction and Withdrawal of Consent
You may contact us if you wish to:
Request access to your personal data held by us
Request correction of your personal data
Withdraw your consent for the collection, use or disclosure of your personal data
Ask questions about how your personal data is handled
Submit feedback or a complaint relating to personal data protection
Before processing your request, we may need to verify your identity.
Please note that withdrawing consent may affect our ability to provide you with certain services, programme access, platform access, updates or support.
13. Third-Party Websites and Platforms
Our websites, emails, advertisements, communities or learning platforms may contain links to third-party websites, applications or platforms.
We are not responsible for the privacy practices, content or security of third-party websites or platforms. You should review their privacy policies before providing personal data to them.
14. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business operations, legal requirements, technology, services or data protection practices.
The updated version will be posted on our website or made available through our official channels. Your continued interaction with us after the update means that you accept the revised Privacy Policy.
15. Contact Us
If you have any questions, feedback, complaints, access requests, correction requests or withdrawal requests relating to your personal data, you may contact us at:
Cknight Pte. Ltd.
Operating as Cryptoknight Academy
Email: [email protected]
Address: 269 S Bridge Rd, Singapore 058818